Friday, July 15, 2011

Ytel Review - Cost-efficient Hosted Predictive Dialers



Hosted dialer software is highly preferred by many businesses, large and small, over other automated applications. This software allows companies to automatically dial numbers of customers. The dialer would make the call and forward them to waiting agents who are ready to converse with the customers. In line with this innovation, Ytel also introduced their hosted predictive dialer to boost employee productivity and sales prospects. This dialer has been mentioned in any Ytel review.

The YTel Go Dialer eliminates the age of finger dialing business leads. This dialer boosts efficiency up to 500% over manual dialing. The function starts when you load your lists into the system and the dialer will do the rest of the job for you. In a Ytel review, the dialer is cited to be capable of reaching out to customers bypassing disconnected numbers, answering machines and fax machines. It can also leave pre-recorded voicemails. This functionality does not stop there because when the dialer reached the customer, it enables you to make notes, separate data using customizable folders and schedule follow up calls. The Ytel hosted predictive dialer also collaborates with web-based CRM systems to make any follow up and lead tracking easy. Live transfers, call recording, live agent monitoring and customizable caller ID are also allowed for by the system, making the business operation possible and easier with remote or in-house agents.

The Ytel Voice Broadcast Dialer also allows clients to connect to numerous people and get their messaged out. This state-of-the-art dialer is also a subject of any Ytel review. This gives you the option to allow your customers to connect to your live agent to leave a voicemail for you or make a payment on the system.

There are a lot of dialing tools to choose from; however, the Ytel predictive and voice broadcast dialers are the most sought-after dialing devices that have been proven effective and cost-efficient.



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